Jump to main content
Texas State Library Home Page Getting Started with the Talking Book Program
Areas of General Interest > Talking Book Program 

Getting Started
with the Talking Book Program:
A Guide for Our Patrons

Internal Links
Introduction
Our Collection
Circulation
Catalogs
Ordering Books

Service Options
Your Book Requests
Books Selected for You
Receiving and Returning Materials
Loan Period for Books
Loan Period for Magazines
Returning Materials
Postal Regulations
Damaged or Incomplete Books
Equipment
Cassette Player
Helpful Hints
Disability Information & Referral Center
Related Links
Loan Policy
Magazines
Spotlight on Texas Books
Disability Information & Referral Center
National Library Service for the Blind & Physically Handicapped

INTRODUCTION

Welcome to the Talking Book Program!

The Talking Book Program (TBP) is a division of the Texas State Library and Archives Commission (TSLAC) in Austin, Texas, and works with the National Library Service for the Blind and Physically Handicapped (NLS) in Washington, DC, a program administered by the Library of Congress.

TBP provides unabridged books in alternative formats for Texans of all ages who are unable to read standard print material due to visual, physical, or reading disabilities. This service is provided free of charge.

If, after reading Getting Started with the Talking Book Program, you have any questions, please contact us:

    Talking Book Program
    Texas State Library and Archives Commission
    PO Box 12927
    Austin TX 78711-2927

    1-800-252-9605 (toll-free in Texas) 512-463-5458 (Austin area)

    tbp.services@tsl.state.tx.us (e-mail)

    512-936-0685 (fax)

Our business hours are 8:00 am to 5:00 pm, Monday through Friday. Voicemail is available after hours and on weekends and holidays. For more information about TBP or NLS, visit the web site of the National Library Service for the Blind and Physically Handicapped.

Please contact us if:

  • you have a question about your service
  • your name, address, or telephone number changes
  • you need to transfer your service to another state or country
  • you want to order books by phone
  • your machine is broken, lost, or stolen
  • you need a replacement for a damaged or incomplete book
  • you wish to discontinue service either temporarily or permanently

OUR COLLECTION

TBP provides books on cassette tape, in braille, and in large print. Our collection consists of more than 80,000 titles, including bestsellers (fiction and nonfiction), classics, mysteries, westerns, science fiction, children's books, biographies, and more. In addition, our collection contains hundreds of titles in Spanish, and some in French, German, Russian, and other languages.

TBP also offers more than 80 different magazines, such as Newsweek, Reader's Digest, Sports Illustrated, Cooking Light, Ebony, National Geographic, Parenting, Guideposts, and Texas Monthly.

NLS provides most of the materials in our collection. In addition, volunteer studios in Austin and Midland record books by Texas authors, books about Texas, and books in Spanish to supplement our collection.

TBP does not provide textbooks. For information about textbooks in alternative formats, first contact your school. An organization that produces textbooks in alternative formats is Recording for the Blind & Dyslexic.

return to top

CIRCULATION

To remain active in our service, you must order one book or magazine per year.

CATALOGS

Our collection is too extensive to be included in one catalog; however, many subject catalogs are available, upon request, in large print and selected other formats. They list books in categories such as Coping Skills, Bestsellers, Mysteries, Westerns, Religion and Inspiration, and Romances and Love Stories. Catalogs containing books of interest to young readers also are available.

NLS provides cumulative listings of cassette and braille titles produced in a particular year. They also publish bimonthly catalogs containing current releases: Talking Book Topics for books on cassette and Braille Book Review for books in braille. These two catalogs are available in alternative formats as well as on computer diskette. You may review them electronically at the following websites: Talking Book Topics and Braille Book Review.

Some catalogs include titles in more than one format. To assist you, each book has a prefix code indicating its format. For example:

    Prefix(es)

    Braille: BR

    Cassette: RC, CT, CBT, CBO

    Large print: LB

Not every book is available in every format. Additional listings of books in our collection may be found at the following websites:

To request a catalog or if you need assistance selecting books, please give us a call.

return to top

ORDERING BOOKS

There are four different ways to order books:

    By telephone: 1-800-252-9605 (toll-free in Texas) or 512-463-5458 (Austin area). Our business hours are 8:00 am to 5:00 pm, Monday through Friday. Our voicemail system is available after hours to take your book orders; these requests are usually handled the next business day.

    By e-mail: tbp.services@tsl.state.tx.us

    By mail: Talking Book Program,Texas State Library and Archives Commission, PO Box 12927, Austin TX 78711-2927.
    Do not return order forms with library books or magazines; this is against postal regulations and may severely delay your order.

    By fax: 512-936-0685


For all book orders, please remember to provide your name and address.

SERVICE OPTIONS

Your Book Requests
If you wish to select the books to be sent to you, you may browse through our catalogs or call us to request specific titles, authors, or topics. Any book that you order will be added to your personal request list. There is no limit to the number of requests that can be added to your list. For optimal service, you should keep plenty of requests on file with us so that selections are waiting to replace items as they are returned. You can control the number of books sent to you by raising or lowering the quantity, or quota, that is established for each active medium (cassette, braille, etc.). If you would like to have 12 cassette books checked out to you at any given time, then your cassette book quantity would be set at 12. You may call us and change this number as often as you like.

If you have difficulty finding books on a specific topic, staff members can perform research for you upon request. Selections resulting from this research will be added to your request list.

Books Selected for You
Books can be selected for you, based on your reading interests, through our automatic selection program. For example, if you enjoy westerns, you can determine the number of westerns you would like to have on loan, and each time you return a western, the automatic selection program will select another one for you in order to keep books circulating continuously. A wide range of subjects is available to you through automatic selection.

Remember, for assistance, please call TBP during regular business hours at 1-800-252-9605 (toll-free in Texas) or 512-463-5458 (Austin area). Help us help you receive the number and kinds of books you like to read.

return to top

RECEIVING AND RETURNING MATERIALS

Loan Period for Books
The loan period for TBP books sent to individual patrons is 45 days from the date the patron receives the book.

Loan Period for Magazines
Shared magazines, circulated in green plastic mailing containers, are on loan for 21 days. Direct magazines, usually circulated in cardboard mailing containers, are yours to keep. Please call us if you have a question regarding the loan period for any of your subscriptions.

Returning Materials
To return a book or magazine, place it in its mailing container and reverse the preprinted mailing label on the outside of the container so that the clipped corner is on the upper right side. TBP's address will then be visible, and the book or magazine is ready to be returned in the mail postage-free.

Postal Regulations
By law, letter carriers must deliver, but do not have to pick up, TBP materials. If you have any problems, please talk with your carrier. Should the problem continue, call your postmaster and refer to Section 135 of the Postal Manual, based on Public Law 91-375, which provides the rules and regulations that govern items mailed as Free Matter. Library materials returned to TBP are excluded from the weight restrictions established by the post office for placement in street corner mailboxes.

Damaged or Incomplete Books
TBP inspects all of its books. You may, however, occasionally receive a damaged or incomplete book. If this occurs, place a rubber band around any damaged cassette. (A rubber band is not needed for a damaged record.) Place the item in its mailing container, turn the mailing label over so the clipped corner is on the upper right side, draw an "X" on the left side of the label, and return the book. A replacement is not automatically sent when a broken book is returned, so if you would like a replacement, please call us.

EQUIPMENT

Because our cassettes are not recorded at commercial speeds, you need special equipment to listen to them. TBP provides this equipment to you on loan. Equipment must be returned if you become ineligible or no longer use our service.

If at any time your equipment is not working properly, call us first to request a replacement machine, then return the broken machine to us. Do not include replacement requests or other notes with returned machines. Since we are unable to send empty boxes to you, you should save the original box to facilitate return of equipment.

All equipment may be returned postage-free to:

    Machine Lending Service
    Talking Book Program
    4400B Shoal Creek Blvd.
    Austin TX 78756-3213

    return to top

Cassette Player

Players are sent out with fully charged batteries; however, some batteries may lose their charge during shipping. Upon receipt, first determine if the battery in your unit is charged. To do this, hit the play button to listen to the operating instructions tape. If the tape inside the machine will not play, has unusually low volume, or plays at a very slow speed, plug the machine into a wall outlet for 8 to 12 hours to charge the battery. After recharging, unplug the player and operate it on the battery.

Once you have listened to the instruction cassette, you may continue to listen to other cassettes until the battery in your player runs down. When this happens, you will hear a sudden decrease in volume that cannot be corrected using the volume control or the tape speed will begin to slow down. It is also possible that a player with a drained battery will not play at all. If your battery has lost its charge you should plug the player into an electrical wall outlet for 8 to 12 hours.

It is possible to listen to tapes during the recharging process, but wait a couple of minutes after plugging in the player before attempting this. Once you stop listening to the tapes, leave the player plugged in for an additional 8 to 12 hours so that the battery can fully recharge. Then, unplug the player and operate it on the battery.

Our cassette player is designed to play 4-track cassettes at a special speed. Since there are four sides on each cassette, each 4-track cassette is labeled, "1", "5", "9", etc., to indicate the number of its first side.

To listen to a 4-track recording, play the first and second sides of a cassette with the side selector switch pressed down to the left. (This switch is the third control on the top right side of the machine.) Then press the side selector switch down to the right and replay sides one and two of the same cassette. With the side selector switched, side one plays information recorded on track three, and side two plays information on track four.

To listen to TBP cassettes, press the speed switch down to the left. (The speed switch is directly above the side selector switch.) To listen to commercially produced cassettes, such as music tapes or cassette books from your public library or local bookstore, press the speed switch down to the right.

If you need additional assistance, please call us.

return to top

  • Helpful Hints
    • If a tape does not move when in "play," remove the tape and tap it firmly on a flat surface. Place the tape back in the player and try again.
    • Always push the stop button on your cassette machine before pushing any other button (eject, rewind, etc.).
    • Be sure the proper speed is selected. If voices sound garbled on your machine, it may be set to the wrong speed.
    • Keep the player in a clean and safe storage area when not in use. Do not eat or drink near the player.
    • Adaptive attachments are available for use with the player. Please contact us for information about these accessories.

If you experience any problems with your playback equipment, please call us at
1-800-252-9605 (toll-free in Texas) or 512-463-5458 (in Austin).

DISABILITY INFORMATION & REFERRAL CENTER

TBP's Disability Information & Referral Center (DIRC) staff provides information to teachers, counselors, family members of persons with disabilities, and other interested persons. Questions pertaining to adaptive equipment, games and toys, support groups, and other topics can be answered or referred by this department. In addition, the DIRC has a small, circulating collection of print books and a few videotapes pertaining to disabilities. Anyone may borrow materials from this collection (borrowers pay return postage).

For information, contact the DIRC at 1-800-252-9605 (toll-free in Texas) or 512-463-5458 (in Austin).

"Getting Started with the Talking Book Program" is available as a print publication in large print by request.

Talking Book Program
Texas State Library and Archives Commission
PO Box 12927
Austin TX 78711-2927
1-800-252-9605 (toll-free in Texas)
512-463-5458 (Austin area);
512-936-0685 (fax)
tbp.services@tsl.state.tx.us

return to top


Texas State Library Home PageContact Us Site Index Policies and Disclaimers

SITE NAVIGATION TEXT LINKS
Agency Info | General Interest | Librarians | Govt Agencies | Catalogs & Searches
Our Publications
| News | TRAIL | Texas State Library Home Page
Contact Us | Site Index | Policies & Disclaimers | Webmaster


Agency Information Areas of General Interest Services to Librarians Services to Government Agencies Catalogs and Searches Our Publications News and Events TRAIL