Welcome to the Texas State Archives
If you are seeking the active records of a Texas
state agency, please contact them directly. Contact information for
each agency is available by choosing the TRAIL page or Web site option
beside the agency name at http://www2.tsl.state.tx.us/trail/agencies.jsp
For example, if you need current information about or from the Texas
Department of Insurance, please contact them directly at 1-800-578-4677
or 512-463-6169.
In order to assist you in locating or receiving the information you need
as quickly as possible, we've listed our most frequently asked questions
with responses below.
If your question is not included, please send it to
Archives staff. The desk is staffed Monday through Friday, from 8
a.m. to 5 p.m. If you need assistance during those hours, you can contact
us by telephone at 512-463-5480. We look forward to hearing from you.
Frequently Asked Questions
I would like a photocopy of a Confederate Pension Application
file.
After searching the Confederate Pension Index, simply e-mail
your request to Archives
staff. Due to the high demand for photocopies, we ask you to please
limit each request to no more than 10 pension applications per week.
Be sure to include the Pensioner's Name, Pension Number (or Rejected
or Home designation), as well as your own name and complete mailing
address. Please allow 4 to 6 weeks for delivery of your copies.
Please do not request copies of applications that have been identified
as missing.
I would like access to (or photocopies of) documents from Governor
Bush's records.
Review the finding aids at http://www.lib.utexas.edu/taro/browse/browse_tslac10.html
and at http://www.tsl.state.tx.us/arc/findingaids/bush.html.
After reviewing the instructions at http://www.tsl.state.tx.us/agency/customer/pia.html,
submit your public information request by e-mail to the Director
and Librarian with a cc: to Tonia Wood, by fax to
512-463-5436, or mail to PO Box 12927, Austin, TX 78711-2927. An archivist
will contact you to determine which records are responsive to your request.
Access to or photocopies of records, or notification of the date of
the records' availability, will be provided no later than 10 working
days after the receipt of your request.
I need to know how much you charge for photocopies.
Photocopies are invoiced at $.10 per page for letter- and legal-sized
copies, plus postage. Ledger-sized paper is $.50 per page, plus postage.
There is a $1.00 minimum charge and an invoice will be sent with your
copies.
I want all of the information you have on_____.
While the staff is unable to undertake research projects for
our patrons, we can refer you to a listing
of private researchers familiar with our facility.
I want to submit a Public Information Act request for state records
held in the Archives.
If you have not already done so, please review our Texas
Public Information Act and Researching in the State Archives Web
page. Detailed instructions for submitting a request are provided at
http://www.tsl.state.tx.us/agency/customer/pia.html.
Please note the correct e-mail address for submitting your request is
dir_lib@tsl.state.tx.us.
All Other Questions
Please send to Archives
staff. The desk is staffed Monday through Friday, from 8 a.m. to 5
p.m. If you need assistance during those hours, please contact us by telephone
at 512-463-5480.
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